PRIVACY POLICY
Your privacy is important to us and the purpose of this Statement is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain information about www.lianhin.com privacy policies.
Personal Data: Personal data means data, whether true or not, about an individual who can be identified from that data, or from that data together with other information to which Lian Hin has or is likely to have access.
What Personal Information Do We Collect?
When you request a quotation, place an order, arrange delivery or installation, register a warranty, request customer support, participate in a survey or promotion, or otherwise contact Lian Hin, we may collect personal data relevant to the transaction or request. This may include your name, contact details, delivery or installation address, order and payment information, warranty information, correspondence with us, and any other information you choose to provide.
The Security of Your Personal Information is Important to Us
Lian Hin will make reasonable security arrangements to protect personal data in its possession or under its control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. Access to personal data will be limited to employees, service providers and other authorised persons who require it for the notified purposes.
How Do We Use Your Personal Information?
Lian Hin may collect, use, disclose and process your personal data for purposes reasonably necessary to process quotations and orders; arrange delivery and installation; administer warranties; provide customer service support; and comply with applicable legal and regulatory requirements. Where required by law, Lian Hin will obtain your separate consent before sending marketing communications or promotional updates. Lian Hin will handle personal data in accordance with applicable data protection laws and this Privacy Policy.
Sometimes We Have to Share your Personal Information with Others
Lian Hin does not sell your personal data. We may disclose personal data to employees, delivery and installation providers, payment processors, warranty or service providers, professional advisers, information-technology service providers, and other third parties where reasonably necessary for the purposes stated in this Privacy Policy. We may also disclose personal data where required or authorised by law. Where personal data is transferred outside Singapore, Lian Hin will take steps to ensure that it receives a standard of protection comparable to that provided under the Personal Data Protection Act 2012, unless an applicable exception applies.
How Long Do We Keep Your Personal Information?
Lian Hin will retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, for legitimate business or legal purposes, or as required by applicable law. When personal data is no longer required for those purposes, Lian Hin will cease retaining it or remove the means by which it can be associated with particular individuals.
What Can You Do If You Want to Limit The Use to Which We Put Your Personal Information?
Where Lian Hin relies on your consent, you may withdraw that consent by contacting us at enquiry@lianhin.com and giving reasonable notice. We will inform you of the likely consequences of withdrawal and will cease collecting, using or disclosing the affected personal data after the withdrawal takes effect, unless its continued collection, use or disclosure is required or authorised by law. Withdrawal of consent will not affect the validity of processing carried out before the withdrawal took effect.
You Can Request Access to Your Personal Information
You may request access to personal data that Lian Hin holds about you and information about how that personal data has been used or disclosed, subject to applicable exceptions under the Personal Data Protection Act 2012. You may also request correction of any error or omission in your personal data. To submit an access or correction request, please email enquiry@lianhin.com. Lian Hin may require information necessary to verify your identity and process the request.
Data Protection Contact: If you have questions about this Privacy Policy, wish to make a complaint, withdraw consent, or submit an access or correction request, please contact Lian Hin’s Data Protection Officer or designated data protection representative at enquiry@lianhin.com.
Data Breaches: Lian Hin will assess any data breach involving personal data and, where the breach is notifiable under the Personal Data Protection Act 2012, notify the Personal Data Protection Commission and affected individuals as soon as practicable in accordance with applicable requirements.
Changes to This Policy
Lian Hin reserves the right to amend this Privacy Policy from time to time. The latest version shall be published on our website.